Friday, October 13, 2006

Fed Ex en espanol

I called Fed Ex to schedule a pick-up and the recording wasted my time by spewing a couple sentences in Spanish, followed by a few moments of silence - in which I assume I was supposed to answer in Spanish.

I hung up and called UPS. All English.

Thank you.

3 comments:

SkyePuppy said...

You might want to send a copy of this post to the president of both FedEx and UPS. It should be enlightening for both of them.

janice said...

You beat me to the punch Skye.
Chris, my department VP received a note copied to our competitor. Looking back it was kinda fun watching him jump through hoops to reclaim "his" customer. Do it!

Anonymous said...

That is badly executed smart move by FEDEX, just like our waging of Iraq war.